USAA Digital Design
Through my 12 years at USAA, I ran dozens of sprints and produced hundreds of web pages, microsites, landing pages, social campaign tactics, marketing campaigns, and more. Here’s just a sampling of some of those projects.
My role
I had several roles at USAA over the years including Product Manager, Digital Product Manager, Lead Innovator, Design Director, UX Producer, and Designer.
As a people manager, I had as many as 28 designers across 5 design teams who reported to me at one point. (For the record, that was too many, and it was temporary.)
What I did
Worked with partners and members to understand business and user goals and needs
Worked with teams as an individual contributor to define solutions that would work for both the business and members
Worked with development teams to produce those concepts
Even before I was a manager, I was a leader – collaborating with others across the enterprise, self-directing and finding problems that needed to be solved
